Community Rehabilitation Center (CRC) is seeking a professional, dependable, and organized Receptionist to join our team.

The Receptionist serves as the first point of contact for clients, visitors, and callers and provides essential front-office support. This position will also assist with client intakes and serve as backup to the Medical Records Scheduler.

Key Responsibilities:

Greet and assist clients, visitors, and guests in a professional and welcoming manner.
Answer, screen, and route incoming telephone calls.
Assist with new client intakes, including collecting required information and documentation.
Schedule and confirm client appointments.
Maintain accurate appointment and scheduling information.
Contact clients regarding appointments, changes, and required information.
Serve as backup to the Medical Records Scheduler when needed.
Assist with medical records requests, filing, scanning, uploading, and retrieval of documentation.
Perform data entry and maintain accurate client information.
Receive and route documents, mail, and correspondence.
Maintain an organized and professional reception area.
Protect client confidentiality and follow HIPAA and CRC privacy requirements.
Provide general clerical and administrative support.
Assist staff and departments with front-office needs.
Perform other duties as assigned.

Qualifications:

High school diploma or equivalent required.
Previous receptionist or administrative experience preferred.
Healthcare or behavioral health office experience preferred.
Experience with client/patient intake and scheduling is a plus.
Strong computer and data-entry skills.
Excellent communication and customer-service skills.
Strong organizational skills and attention to detail.
Ability to multitask and manage competing priorities.
Dependable, punctual, professional, and compassionate.
Ability to maintain confidentiality when handling sensitive client information.

Community Rehabilitation Center

Receptionist

About the Job