Community Rehabilitation Center

Key Responsibilities:

• Provide comprehensive case management and care coordination for assigned program participants.
• Assist participants with accessing benefits and resources, including SNAP, SSI, SSDI, housing assistance, shelters, and other community programs.
• Connect participants with behavioral health, substance use, medical, housing, and supportive services.
• Work closely with CRC counselors, program staff, community agencies, and partnering organizations to coordinate care.
• Monitor participant progress and successful linkage to community resources.
• Maintain accurate and timely case notes and program documentation.
• Collect required program data utilizing SAMHSA-approved GPRA tools.
• Participate in required SOAR training and other grant-related trainings and meetings.
• Conduct follow-up and discharge interviews with program participants.
• Participate in community outreach activities, health fairs, forums, and other community events.
• Maintain strict participant confidentiality and comply with HIPAA, CRC policies, and grant requirements.
• Assist with meeting required Safe Horizon program goals, deliverables, documentation, and outcomes.

Qualifications:

• Bachelor's degree in behavioral health, social work, human services, or a related field preferred.
• At least one year of experience providing services to individuals experiencing or at risk of homelessness.
• Case management and/or care coordination experience preferred.
• Experience working with individuals with substance use and/or co-occurring mental health disorders preferred.
• Knowledge of community resources, housing programs, and public benefit programs.
• Harm reduction and motivational interviewing experience preferred.
• HIV 500/501 training, screening, counseling, and testing experience preferred.
• Strong verbal, written, organizational, and documentation skills.
• Ability to work independently and collaboratively as part of a multidisciplinary team.
• Bilingual English/Spanish preferred but not required.
• Equivalent combinations of relevant education and experience may be considered.